FREQUENT QUESTIONS AND ANSWERS
RETURN AND REFUNDS
1. Can I return my order?
Yes.
A return can be created and if you have ordered multiple items, you can initiate a return for any item. Returns on Instar Jewellery are currently accepted only in the following cases:
* You have received a damaged product
* You have received a damaged product
* You have received a damaged product
2. Cancellations and Refund
* Are there any cancellation charges?
There are no separate charges for canceling an item or the complete order.
3. When will I get my Refund?
*.In case of cancellation before the order is shipped, we initiate the refund within 24-48 business hours in the source account.
*.For orders that are already shipped, refund will be initiated within 72 business hours in the source account once it's condition is verified at the warehouse.